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Ringette Alberta
Application Deadline: May 22, 2009
Position: Membership Services Coordinator
Job Description:
RA ORGANIZATION
Ringette Alberta is a registered non-profit association responsible for coordinating and delivering provincial level programs and services throughout Alberta.
Ringette Alberta works in partnership with local, regional, provincial and national sport organizations and local sport system providers to create a dynamic environment for ringette sport participation through excellence at all Levels, by integrating RA class athlete, coaching and referee certification, program, services and long term sport development initiatives.
Membership Services Coordinator
Purpose
The purpose of this position is to provide management and leadership relating to the development and implementation of Ringette Alberta membership services activities and relations including Registration, Web Site/ I.T. Management and Communication. Directing the delivery of services to members through Member Service Policies, Member Service Coordination and Member Service Representatives which includes, but is not limited to, the achievement of membership service operational goals, participation in the development and implementation of association level strategic plans, review operational policies, procedures, and development.
The position focuses on the development and coordination of effective communication strategies that enhance staff, volunteer and member connection and awareness of the associations programs and key messages. This position is also responsible for increasing the profile of Ringette Alberta, its core programs, services and Core Values through unique and innovative media and promotional strategies. Reporting to the Executive Director, the Member Services Coordinator will act to both participate within the management team framework, and to assume a supportive role to carry out and be responsible for managerial assignments: such as volunteer program coordination, and membership recognition and awards programming.
WORKING CONDITIONS/ SPECIAL REQUIREMENTS
· Requires limited travel in Alberta to attend meetings or local travel to attend regional volunteer scheduled events;
· Requires a Class 5 Drivers license
· As the Canadian and Alberta sport system is in the process of some major changes in the delivery of programming and services , professional staff must be able to work in it is a highly dynamic and flexible membership service environment;
· Located in a typical provincial sport office environment, the Membership Services Coordinator usually works in an office environment ,however, the mission of the organization may sometimes take them to non standard workplaces;
· The Membership Services Coordinator works a standard work week (37.5) but may be required to work some evenings and weekends to conduct/monitor program activities;
· On occasion required to work irregular hours and be on-call for emergencies for time sensitive and priority association issues;
TOOLS / EQUIPMENT
· Uses office tools and equipment such as computers, laptops, scanners, photocopiers, calculators, fax machines, telephones and sets-up audio-visual equipment for meetings and training events.
· Proficient computer skills (MS Office inc: Excel, PowerPoint, Outlook and familiarity with access/on-line database programs)
SELECTION CRITERIA
Education, Experience and Certification
· Degree in Sports Administration, Computer Science and/or Communication, or related field
· Demonstrated experience working in Canadian sport system and/or Alberta sport community
· Demonstrated non-for profit sport experience · Demonstrated (3 year minimum) sport program management and administration experience
· Minimum two years experience in website writing and maintenance.
· Proven online registration experience.
· Proven experience using graphics and web development tools including HTML, Photoshop, Acrobat.
· Knowledge of other programs (e.g., MS Access, Flash, Premiere) and programming languages (e.g., Visual Basic) an asset.
· Expertise in website testing and search engine optimization an asset.
To apply:
Position Title: Membership Services Coordinator
Position Level: Full Time
Number of positions: 1
Reports to: Executive Director
Provincial Office Location: Percy Page Center, Edmonton, AB
Hours of Work: 37.5 hour work week
Salary Range: $ 38,000 – 48,000**
Performance Bonus: provided
Premium Benefits Plan: provided
Relocation Expenses: provided
Operational Expenses/Materials: provided
Professional Development: provided
Paid Vacation: provided
Note: Salary will be commensurate with level of experience, skills and qualifications, and subject to negotiation with successful applicant. Ringette Alberta is an equal opportunity employer.
Position advertisement date: Monday, April 20, 2009
Closing Date: Friday, May 22, 2009 5:00 pm**
Candidate review/selection dates: May 29-31, 2009
Position commencement date, Monday, June 15, 2009
Please submit your résumé, covering letter and three professional letters of reference in confidence, by e-mail, prior to Friday, May 22, 2009 5:00 pm **to:
Ringette Alberta
Send professional résumé and attachments by e-mail: Format: MS Word. Doc (Only) to:
executivedirector@ringettealberta.com
Salary Range: $ 38,000 – 48,000
Type of Position:
Full Time
View Attachment:
Membership Service Coordinator1.doc
Contact Information:
Ringette Alberta
Edmonton
,
Canada
E-mail: executivedirector@ringettealberta.com
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